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Precision and Agility: The Xpan Project Management Approach
You can’t afford for your learning and development project to get off to a bad start; you need a partner with experience and expertise to help guide you through the process. Xpan employs a comprehensive and proven method for managing and delivering knowledge solutions. This approach combines the rigour required for success on critical mandates with the adaptability necessary for your specific project requirements and organizational needs.
Effective project management skills and methods can only be acquired through experience. Our approach has been developed, tested, and refined in our successful hands-on delivery of training applications by the principals of Xpan. This experience, together with the knowledge and ability to effectively estimate, manage, and deliver projects, is the core element of the rapid growth of Xpan and its professional staff
We believe that a successful project is built on clear communication and deep collaboration. To keep everything running smoothly, Xpan’s Project Management process will include:
We recognize that the creative process is dynamic, and you may want to incorporate changes and new features as the project progresses. Responding to your input is part of providing the exceptional project management services we are known for.
In the event of a change request, Xpan helps you determine whether the request falls within the scope of the original contract or requires a change. If the change request exceeds what the existing contract covers, you will receive a change notice with options such as an additional payment for the change or feature, or cost-neutral alternatives.
We seek approvals at every step to ensure alignment with your needs and organizational voice. We save you time and money by ensuring accuracy and commitment throughout the project. This minimizes risk and allows us to alert you at the earliest possible moment if something may affect the project’s outcome. Detailed schedules are developed after project awards and kick-offs, carefully aligned with the project team’s availability and deliverable deadlines.
We will deploy knowledge solutions that function seamlessly in your technical environment while ensuring the content experience is expertly designed and grammatically aligned. During our project management process, you’ll notice quality assurance (QA) measures occur frequently throughout our iterative development process to ensure we deliver on your learning and business objectives. Here are the key aspects of our QA process:
We will be seeking approvals through every step of our iterative development process. The iterative approach minimizes risk while providing the input our ID team and Development team require to deliver an engaging experience.
During the Instructional Design process, our ID team will ensure all our deliverables are contextually accurate and grammatically correct.
As our Multimedia Developers bring your approved courses to life, we will validate that all interactive elements are working seamlessly and that all supplementary media, such as simulations, imagery, and videos, are exactly as envisioned.
The conclusion of a project at Xpan is as rigorous as its commencement. Our project close-out process focuses on capturing key takeaways and documenting lessons learned to ensure continuous improvement for future mandates. This iterative reflection helps our team maintain high productivity and refine our service vision.
Your dedicated Project Manager plays a critical role during this phase by collaborating with you to identify potential industry award nominations. We actively look for opportunities to spotlight organizations where innovation and people-first initiatives drive measurable impact, such as through the Excellence in Action or Tech & EdTech Awards. This partnership ensures that your project’s success receives the industry-wide recognition it deserves.
Ready to experience the precision and agility of Xpan’s project management approach for your next knowledge solution? Talk to one of our experts today to start building your competitive advantage
