How eLearning Will Change Post-COVID-19

While employees may still be able to social distance for training and development or larger venues, experts predict more workplace learning will move online.

The New Normal

These days, the words social distancing have become part of our everyday language.

Whether it’s shopping for groceries, going to the bank or sitting in the park, staying two metres apart is our new normal.

For those going back to school, social distancing will also play a big role in keeping students safe.

The same goes for workplace learning. While employees may still be able to social distance in conference rooms for training and development or larger venues for workshops and seminars, experts predict more learning will move online, with in-person learning reserved for targeted populations within the company to accomplish very specific functions.

A recent Forbes article predicted that post-COVID-19, eLearning will become a bigger part of ongoing learning, accelerating the growth already experienced in the industry over the past several years.

Adapting Workplace Learning

Management consulting firm McKinsey & Company recommends ways businesses can ensure training and upskilling doesn’t disappear in a post-pandemic world, including building cross-functional response teams composed of members from all relevant stakeholder groups. These include HR business partners, learning-delivery personnel, IT and platform technologists and vendors.

Companies such as Microsoft and Deloitte have already started to adapt their workplace learning to meet the COVID-19 challenges, with L&D teams changing their learning design and delivery models to embrace more collaborative approaches to digital learning.

L’Oréal Group is another company that has turned to eLearning to reach employees around the globe, creating an online course to help them adopt social distancing measures at work as lockdown measures ease.

The 15-minute video tutorial, called #SafeTogether, is available in 14 different languages and updates employees on the company’s workplace health and hygiene protocols. More than 14,000 employees have already taken the course.

While L’Oréal chose video as a learning medium, there are many more technologies companies are expected to adopt, moving beyond simple content delivery to more collaborative digital learning experiences in which learners interact, engage and solve real work challenges together.

Moving a company’s learning culture into the digital realm may seem daunting, but options abound to make the transition easier in a world where social distancing is the new normal.

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