We are seeking a Product Support Agent to join Xpan’s software team, supporting our clients and users of Xpan’s knowledge software applications and solutions.
Driven by a desire to provide unparalleled service, you enjoy the challenge of solving challenges for users and helping them feel supported and appreciated. You are tech-savvy, love software, and enjoy interacting with end users.
Reporting to the Product Manager, you will also play a role in quality assurance to perform manual regression testing and QA on new features to support efforts to continuously improve our products.
Armed with an exceptional eye for detail, you excel at finding bugs and ensuring the overall quality of the software meets our highest standard.
Xpan is committed to diversity and inclusion. As a global company, we want to ensure our team is reflective of the voices that we serve. We strongly encourage applications from all communities and identities.
If you would like to join a top-notch team of smart, creative, enthusiastic professionals producing engaging interactive knowledge solutions for great clients, send your resume to firstname.lastname@example.org.