Monthly Archives: May 2013

eLearning For Enhanced Customer Service

Written on May 6, 2013 at 8:19 pm, by

In this current era of constant communication and 24/7 access, customer expectations have never been higher and more demanding. Across industries and throughout sectors it is the front of office staff that has earned the power to make or break a customer experience through a simple smile and a friendly greeting. Outstanding customer service is  Continue Reading »